Shipping Policy

Thank you for choosing SSI Elegance Essences. We are committed to processing and delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

During peak seasons or promotional events, processing times may be slightly longer.

Shipping Destinations

We proudly ship to customers across:

Canada

United States

Shipping rates and delivery options are calculated at checkout based on your destination and selected shipping method.

Local Delivery

We offer local delivery for customers located within a limited distance of our Scarborough store.

Local delivery availability is determined by your postal code during checkout. If your address qualifies, the local delivery option will automatically appear.

If you have any questions about local delivery, please contact us at +1 (647) 931-1119 or cs@ssiee.ca.

Shipping Rates

Shipping charges are calculated at checkout based on:

Delivery destination

Package weight and dimensions

Selected shipping service

Any available shipping promotions will be displayed automatically during checkout.

Estimated Delivery Times

Delivery times vary depending on your location and the shipping service selected.

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Please note that delivery times are estimates and may be affected by weather, carrier delays, customs processing (for U.S. orders), or other circumstances beyond our control.

Order Tracking

As soon as your order ships, you'll receive an email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear after receiving your tracking number.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

SSI Elegance Essences is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Questions?

If you have any questions regarding shipping or your order, we're happy to help.

Email: cs@ssiee.ca
Phone: +1 (647) 931-1119

Thank you for shopping with SSI Elegance Essences. We appreciate your trust and look forward to serving you.